Privacy policy

Privacy Policy – Gunther

Last updated: October 23, 2026

At Gunther, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our online store, purchase our digital planners, or contact us.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name and contact details

  • Email address and phone number

  • Billing and shipping address, where applicable

  • Order history and purchased products

  • Payment status and transaction information

  • Information you provide when contacting customer support

  • Technical information, such as browser type, device information, IP address, and website activity

We collect information that is reasonably necessary to operate our store, fulfill orders, and provide customer service.

How We Use Your Information

We may use your information to:

  • Process and manage orders

  • Provide access to purchased digital planners

  • Send order confirmations and purchase updates

  • Process payments through PayPal

  • Respond to questions and support requests

  • Handle eligible refunds and returns

  • Maintain website security and prevent fraudulent activity

  • Improve our products, services, and shopping experience

  • Comply with applicable legal and tax obligations

Digital Products and Electronic Delivery

Gunther primarily sells digital planners and downloadable products. Information such as your email address and order details may be used to provide access to your purchased files and assist you if you experience a download problem.

Payment Processing

We use PayPal to process payments. When you choose PayPal, the information required to complete and verify your transaction may be shared with PayPal in accordance with its privacy practices.

Gunther does not require your PayPal password to process your purchase.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website performance, and improve your shopping experience. Where required, we will request consent before using non-essential cookies.

You can also manage certain cookies through your browser settings.

Third-Party Services

We may rely on third-party providers for payment processing, website hosting, digital product delivery, analytics, and customer support. These providers may process personal information as needed to deliver their services.

Data Security and Retention

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. We retain information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal retention requirements.

Your Privacy Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us.

Contact Information

Gunther Hauptstraße 67 09548 Seiffen/Erzgebirge Germany

Email: meryamnhamaki@outlook.com Phone: +49 821712770