Shipping policy

Shipping Policy – Gunther

Last updated: October 23, 2026

Gunther primarily offers digital planners and downloadable products. We aim to provide customers with clear information about electronic delivery and the shipping of any products that require physical fulfillment.

Digital Product Delivery

Digital planners are normally delivered electronically after successful payment confirmation. Depending on the product and delivery system, access may be provided through a download link, email, customer account, or another electronic method.

Please make sure your email address is entered correctly at checkout and check your spam or junk folder if you cannot find your confirmation or download instructions.

Digital products do not normally require physical shipping.

Order Processing for Physical Products

For any order that requires physical shipment:

Orders ship within 1–2 business days via FedEx.

Processing time refers to the time required to prepare and dispatch the order, not the time spent in transit.

Worldwide Delivery

For products requiring physical shipment, worldwide delivery takes 5–8 business days.

Actual delivery times may vary due to destination, customs procedures, public holidays, carrier delays, weather, or circumstances outside our control.

Tracking Information

Where applicable, tracking information may be provided after a physical order has been dispatched. Customers can use the tracking details to follow the shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delivery Problems

If a physical order has not arrived within the expected timeframe, or if tracking indicates a delivery issue, please contact us. We will review the available order information and help where possible.

For digital products, please contact us if your download link is missing, expired, or not working.

Contact Information

Email: meryamnhamaki@outlook.com Phone: +49 821712770 Address: Hauptstraße 67, 09548 Seiffen/Erzgebirge, Germany

Important: Since your products are digital planners, disable physical shipping for those products in Shopify. Keep the FedEx timeframes for any products that genuinely require physical shipment.